The current COVID-19 emergency has forced most organisations, businesses, and individuals to examine the way they work and interact.
The need to isolate our people for their safety, whilst continuing to operate effectively and efficiently, has brought into sharp focus the need for staff to have access to the technology, information and digital services they need to do their job from any geographic location.
As a reaction to this enforced period of remote working, government departments and public-sector organisations have looked for ways to at least maintain, but preferably also improve, their business capability, embracing modern digital collaboration tools (such as Office 365, Google G Suite and Dropbox) and online video and teleconferencing solutions (such as Zoom, MS Teams and Google Meet).
By implementing new digital services to meet the needs of their newly mobile workforce, organisations have advanced, or in some cases, just begun their digital transformation journey almost without realising it.
As McKinsey Digital recently noted; “digital has become central to every interaction, forcing both organisations and individuals further up the adoption curve almost overnight.”
Our Chief Technology Officer, Gaurav Malhotra, discusses the logical next steps to continue your digital journey to ensure agility, engagement, and productivity for whatever the post COVID-19 “new normal” turns out to be.